Once we are able to identify you as the property owner based on our records, you must present a valid ID card and the meter number to request the reconnection of a service. However, if you are not identified as the owner, you need to provide a copy ...
Yes, a third party can request a disconnection on your behalf with an authorized letter addressed to LUCELEC, dated and signed by the account holder along with account holder and third party IDs.
The deposit and interest are refundable once the service is no longer required. A full refund is provided once all outstanding bills have been paid. Should your account be in arrears the deposit and interest will be applied to your account to pay ...
Terms & Conditions • Authorized Persons Only: This request for payment arrangement must be made by the customer / account holder, or an individual authorized to act on the customer / account holder's behalf. • Regular Bills Must Still Be Paid: In ...