I want to have my service reconnected, what should I do?

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• I recently purchased property but the Land Register has not been registered in my name as yet. What are the requirements to apply for a new service?

  The following documents will be required in addition to the Chief Electrical Inspector’s Certificate: ​ • A completed Move-in Authorization Attorney at Law Form  • A recent copy of the land register which has been issued within the last 30 days • A ...

• I want to apply for electricity but the land owner is deceased. Can I still get connected?

  Yes, you can get connected. You need to present the land register and other documents requested. However, an investigation has to first be carried out before approval is granted for the connection. a) Where the land owner dies leaving a Will. - Copy ...

• How long will it take for my service to be get reconnected?

  Your service will be reconnected within 1-2 business days.

• After paying the reconnection fee and arrears, when will I be reconnected?

  Your electricity supply will be reconnected within 24 hours after payment of the arrears and reconnection fee. If payment is made after close of business at 4:00 p.m. on a weekday, reconnection will be done on the next business day

• Do I have to pay a reconnection fee if I requested a disconnection of my supply?

  There is no reconnection fee if your account was disconnected by request. However, for reconnection of the service; • There must be a deposit on the account  • Outstanding bills should also be settled