I would like to report a Fault.

• Related Articles

• I am renovating how can I get a service line or pole relocated?

  Please complete associated form here. 

• My appliance was damaged by a power fluctuation. How do I file a claim?

  You must report your claim by completing the associated form here.

• What is required when reporting a fault?

  When reporting a fault please provide: 1. Name 2. Contact number 3. Location of the fault ​

• What are the fault report contact numbers?

  Castries (Cap Estate to Dennery on the East Coast and Canaries on the West Coast)  Telephone number - (758) 452-2165 Vieux-Fort (Micoud to Bouton)  Telephone number - (758) 454-6617

• What do I need to report a faulty streetlight?

  All reports of defective streetlights are to be directed to the Electrical Department of the Ministry of Infrastructure at 468-4322. The report must include your contact information, the pole number and its location.