Does someone have to be on premises for the new service to be installed?

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• I want to have my service reconnected, what should I do?

  Once we are able to identify you as the property owner based on our records, you must present a valid ID card and the meter number to request the reconnection of a service. However, if you are not identified as the owner, you need to provide a copy ...

• New Commercial Connection: Here is what you need.

  If a Registered Business is requesting a new connection, the following is required: • A Registered Certificate of Business • Letter on Business Letterhead requesting the service If a service will be in the name of a new or existing Registered Company ...

• New Residential Connection: Here is what you need:

  1. Chief Electrical Inspector’s Certificate of Approval: If everything is in order, this will be issued by the Electrical Department of the Ministry of Infrastructure, Port Services & Transportation.  Your property must be wired by a licensed ...

• My property was once utilized as Commercial space but is now utilized for Residential purposes. How can I change the status of my service from Commercial to Domestic?

  Please complete associated form here.

• Can I authorize someone to disconnect my service?

  Yes, a third party can request a disconnection on your behalf with an authorized letter addressed to LUCELEC, dated and signed by the account holder along with account holder and third party IDs.