What if the Permanent Certificate is not in the Account Holder's name?

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• I have a temporary connection. How can I request a permanent connection?

  You need a valid Chief Electrical Inspector’s certificate along with valid ID to request your temporary connection be made permanent. Complete this form here.

• How do I apply for an extension of a Temporary Connection?

  Visit the Ministry of Infrastructure, Ports and Labour to obtain a valid Chief Electrical Inspector’s certificate, along with valid ID to request an extension of your supply. 

• Does the Chief Electrical Inspector’s Certificate expire?

  ​Yes, the Chief Electrical Inspector's Certificate does expire. The certificate is valid for only three months. Therefore your application for a new connection must be done within this period.

• Can I authorize someone to disconnect my service?

  Yes, a third party can request a disconnection on your behalf with an authorized letter addressed to LUCELEC, dated and signed by the account holder along with account holder and third party IDs.

• How will the Security Deposit be refunded?

  Your Security Deposit will be refunded via your bank. Your banking details will be required to process your refund.  Be sure to provide us with the following in order to do so: Bank Name  Account Type  Account Number Name On The Account  Location At ...