How do I apply for an extension of a Temporary Connection?

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• When does my Temporary Connection expire?

  The expiry date of your temporary connection can be found on the Electrical Installation Certificate. The temporary connection will be disconnected after it expires.

• I have a temporary connection. How can I request a permanent connection?

  You need a valid Chief Electrical Inspector’s certificate along with valid ID to request your temporary connection be made permanent. Complete this form here.

• What if the Permanent Certificate is not in the Account Holder's name?

  The E.I. Certificate must be in the Account Holder's name and should be spelt accurately. If not, we will not proceed with creating the account. Please refer to the Ministry of Infrastructure for any updates to the E.I. Certificate. 

• New Commercial Connection: Here is what you need.

  If a Registered Business is requesting a new connection, the following is required: • A Registered Certificate of Business • Letter on Business Letterhead requesting the service If a service will be in the name of a new or existing Registered Company ...

• Does the Chief Electrical Inspector’s Certificate expire?

  ​Yes, the Chief Electrical Inspector's Certificate does expire. The certificate is valid for only three months. Therefore your application for a new connection must be done within this period.